CONSUMER COMPLAINTS

Although the retailer he bought it from only wanted to repair it, we organised a replacement freezer for NP after it had broken down soon after purchase. We also arranged for compensation for food that had gone bad.

Did you buy something recently that you discovered was broken when you got home? Have you been charged for services that you’ve not received? We can help and advise you with: problems with goods; issues with services; problems with vehicles; disputes with retailers; negotiating with traders; information and help with contracts and help with complaints. Possibly you’ve had problems with health treatment or costs, or you need to complain about standards of care. We can also help you if you think you’ve paid PPI (Payment Protection Insurance) without your permission or knowledge − and you can be sure that our help, unlike that of the law firms and other companies which advertise on TV and in the press, as well as those who contact you by telephone, is absolutely FREE!

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